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Here are the practical answers customers most often ask about B Complex Max, ordering, use, delivery and returns.
What is B Complex Max?
B Complex Max is a food supplement, not a medicine. It is designed to complement a balanced daily routine alongside a varied diet.
What is in one capsule?
Each daily capsule contains the wider B-vitamin complex together with vitamin C and magnesium. See the composition page for exact listed amounts.
How many capsules are in a pack?
There are 90 capsules, which is a three-month supply when taken at one capsule per day.
How should I take it?
Take one capsule daily with water and do not exceed the recommended daily dose.
Who should consult a professional first?
If you are pregnant, breastfeeding, taking prescription medication or have an existing medical condition, please consult your GP or a qualified healthcare professional before taking any food supplement.
How does pay on delivery work?
Submit your details, receive a confirmation call, then pay the courier by cash or card when your parcel arrives. No prepayment is required online.
Will you call before dispatch?
Yes. A Sornevo team member calls during Mon–Fri 9:00–17:30 to confirm your order and delivery details before dispatch.
How quickly is an order dispatched?
Confirmed orders are normally dispatched within 1–2 working days. Delivery estimates vary by UK region and are shown on the Delivery page.
Is there a subscription?
No. B Complex Max is a single purchase. There is no recurring payment or automatic repeat order.
Can I cancel before dispatch?
Yes. Contact us promptly by phone or email if you want to cancel before dispatch, and we will confirm whether the request reached us in time.
What is the return period?
Under the Consumer Contracts Regulations 2013, you have 14 calendar days from receipt to notify us about a return, subject to the sealed-condition requirements.
Can an unsealed supplement be returned?
Unsealed food supplements cannot be returned for hygiene reasons where the law permits that exclusion. Please contact us before sending anything back.
Where is Sornevo based?
Sornevo Health Ltd is based at 47 Briggate, Leeds, LS1 6HJ, England, and serves customers throughout the United Kingdom.
How can I contact the team?
Call +44 113 289 4708 or email [email protected]. Hours are Mon–Fri 9:00–17:30.
What does the product claim mean?
Any nutrient function claims refer to the individual nutrients listed and are made in accordance with Regulation (EC) No 1924/2006 as retained in UK law.
How should I store the capsules?
Keep the container closed in a cool, dry place away from direct sunlight and out of reach of children.